Returns & Exchanges
At Viva La Bonita, we want you to love your gear; if you are not completely satisfied, you can return or exchange your items within 30 days of delivery. Please ensure all items are unworn, unwashed, and in their original packaging to qualify for a full refund.
Start Your Return
Visit our online returns portal and enter your order number and zip code to locate your purchase and select the items you wish to send back.
Print Your Label
Select your reason for return and choose between an exchange or a refund to receive a prepaid shipping label via email.
Pack Your Items
Securely pack your items in the original mailer or a similar protective bag, ensuring all original tags are attached, and affix the shipping label to the outside.
Drop Off & Track
Drop off your package at any authorized carrier location and keep your tracking number handy while we process your return within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing